What’s New in Business Central 2025 Release Wave 2

If you’ve been using Business Central for a while, you know that every release wave tends to bring a blend of polishing, enhancements, and meaningful improvements that actually help real people in real businesses. The 2025 wave 2 release is exactly that kind of update. It focuses on reducing repetitive manual work, simplifying everyday tasks, and helping teams operate more efficiently without forcing them to change the way they work overnight.
The general direction is clear: Microsoft continues investing in intelligent assistance, smooth workflows, and experiences that feel supportive rather than overly automated. This is AI as a teammate—not a replacement.

A Shift Toward “Help Me, Don’t Replace Me” AI

One of the strongest themes in this release is the idea of assistive intelligence. Instead of trying to take full control of business processes, the system helps prepare information, suggests possible next steps, and lets the user stay in control. It’s a thoughtful approach that respects the reality of business operations: people still make the decisions, while the system handles the heavy lifting in the background.
This helps most in areas where repetitive work is already consuming hours—especially in inbox-driven workflows.

Sales Order Agent — Email Processing That Actually Helps

Many businesses receive customer requests and orders through email. Someone has to read those emails, interpret what the customer wants, check stock levels, verify pricing, and finally enter it into Business Central. The Sales Order Agent is designed to reduce the manual work in that process. It monitors a dedicated mailbox, interprets incoming messages, and prepares the sales quote or order for review. You still approve it—nothing happens automatically unless you choose to allow it—but the time spent entering routine orders is dramatically reduced.

This helps especially during high-volume periods when the inbox fills up faster than the team can process it. Instead of rushing and risking errors, the workflow becomes more controlled and predictable.

Payables Agent — Accounts Payable That Learns Your Patterns

On the finance side, the Payables Agent delivers an equally practical improvement. It reduces the amount of manual data entry required to process vendor invoices. It can read invoices sent by email, interpret the amounts, identify the vendor, and match the invoice to a purchase order when possible. It then prepares the draft purchase invoice for review.

What makes it genuinely helpful is that the system learns over time. As your team reviews and corrects drafts, the agent becomes more accurate. Eventually, it reduces exceptions and smooths out the AP workload. This leads to fewer interruptions, fewer questions back to purchasing, and a more consistent month-end close.

Copilot Enhancements — Less Searching, More Doing

Copilot is also evolving from a general-purpose helper into something more context-aware. It now provides summaries and suggestions where they are most meaningful, helps guide new or occasional users through tasks they may not perform often, and reduces the amount of searching needed to find the right information.

This is especially valuable for teams onboarding new employees or rotating responsibilities. Instead of waiting for help from a coworker, users can get contextual guidance directly within the page they are working on.

Everyday Usability Improvements

Beyond the standout features, this release includes many small improvements that simply make Business Central more pleasant to use. Pages feel cleaner. Navigation flows better. Data entry feels more intuitive. Error messages are easier to understand. And the mobile experience has been refined to work more naturally for people who are not at a desk all day.

These enhancements may not be flashy, but they are the kind users notice and appreciate every single day.

Platform, Admin, and Global Enhancements

For administrators and implementation teams, this release provides clearer update visibility, more consistent extension management, and broader localization support. It
becomes easier to maintain Business Central, roll out updates smoothly, and support global operations in a scalable way.

Who Benefits Most

This release wave is especially impactful for businesses that manage large volumes of emails for sales or purchasing, that experience seasonal demand fluctuations, or that operate across multiple regions. The improvements help create smoother workflows and reduce time spent on manual data entry.

Reflection Questions

Which inbox-driven workflow absorbs the most time in your organization?
If your team could regain several hours each week, where would you use that time instead?

Final Thoughts

Business Central 2025 wave 2 focuses on making everyday work easier, smoother, and more efficient. It removes unnecessary manual effort and gives people more space to think, prioritize, and collaborate. It is a release centered on human productivity—and that’s why it matters.

If you’d like help planning where to begin or how to pilot these improvements effectively, reach out at This email address is being protected from spambots. You need JavaScript enabled to view it.