Blog - Operational Technologies
Beyond the Hype Navigating the Evolution of AI Autonomy in Industrial Operations
Having spent the better part of last month navigating the innovations showcased by leading vendors at the Schneider Electric conference,
one trend was unequivocally clear: the conversation around Artificial Intelligence in industrial operations is rapidly maturing. We are moving well beyond basic predictive analytics and are entering the era of sophisticated autonomy, led by Agentic AI. The exhibition halls demonstrated that while all vendors are touting ‘AI capabilities,’ we must differentiate between three distinct levels of maturity and application: Traditional AI, LLMs/Copilots (Human-in-the-Loop), and the cutting-edge Agentic AI.

Level 1: The Foundational Base – Traditional AI
Traditional AI forms the operational foundation, primarily focused on predictive analysis and rule-based control. Vendors consistently demonstrated robust capabilities in areas like Predictive and Prescriptive Maintenance. These systems leverage historical operational data and sensor readings to anticipate equipment failures, enabling data-driven maintenance scheduling rather than relying on fixed intervals, thereby boosting reliability and productivity. We also saw advanced integrations of AI in critical functions such as Intelligent Load Shedding. While traditional control relies on simple, rule-based models for power management, modern AI systems integrate real-time conditions, demand, and even weather inputs to provide dynamic, just-in-time load management, balancing operational continuity with grid reliability. Furthermore, simulation and process modelling, which use AI to build digital twins for scenario testing and forecasting, are now standard offerings.
Level 2: Augmenting the Expert – LLMs and Copilots
The next major wave observed, which augments human intelligence, is the application of Large Language Models (LLMs) and Copilot AI. This technology centres on ‘Human-in-the-Loop’ collaboration. The Engineering Copilot
functions as a critical assistant
to engineers, enabling natural language interactions. Engineers can now ‘talk’ to the AI to request complex reliability checks, analysis, procedures, and process recommendations. Critically, this technology is revolutionising Knowledge and Skills Transfer. AI acts as an invaluable repository of expertise, capturing years of senior experience and providing contextual warnings and advice to less-experienced engineers, boosting confidence and safety in operational decision-making. It is also moving into decision-making autocomplete-suggesting the best engineering practices, automation logic, and providing real-time risk analyses and alternative actions.
Level 3: The Virtual Team – Agentic AI
The most compelling vision for the future, which truly differentiates the forward-looking vendors, is Agentic AI. This concept moves beyond mere assistance and involves multiple autonomous decision-making agents working collaboratively. In a complex industrial environment, such as a process plant or substation, Agentic AI launches parallel LLM or data agents. These agents perform simultaneous analytics-checking performance, reliability, and energy efficiency-before coordinating and aggregating insights into multi-dimensional reports for operational decisions. Essentially, Agentic AI functions as a virtual analytics or reliability team. The benefits are substantial: unparalleled scalability, rapid, coordinated speed of analysis, and high comprehensiveness due to the integration of multiple context layers. This level of autonomy
is focused on autonomous optimisation and safety assurance.
The Critical Challenge: Readiness
What the conference floor often glossed over, yet remains the chief obstacle to safe adoption,
is organisational and technical readiness. Firstly, Data is the absolute cornerstone. As a rule, AI is only as good as the data it consumes. Vendors rely on clients to harmonise, cleanse, and validate data from all sources. From my observation, the data preparation effort alone represents roughly 40% of the total AI implementation commitment. Furthermore, achieving real-time operational optimisation requires dynamic digital twin context - a digital twin without live asset and process data is simply inert, like using Google Maps without traffic information. Secondly, Governance and Culture are non-negotiable. If
we are deploying agents that make autonomous decisions, strict governance frameworks
are essential to ensure those decisions are safe, ethical, and compliant. Teams must undergo rigorous change management and skills development to accept and collaborate with AI agents as co-workers, becoming supervisors and validators rather than simply users. AI adoption must align directly with strategic objectives, avoiding implementation for the sake of technology. Our philosophy at 4Sight remains consistent: AI maturity is a journey that begins with structured data and evolves towards agentic autonomy. We must start small, fail, and learn fast through iterative pilots, focusing exclusively on high-value use cases that enhance human capability and solve real operational or safety problems.
Notice: This blog post reflects the professional opinions and observations of the author based on industry trends and conference attendance and does not constitute technical or investment advice.
