Service Level Agreements
At 4Sight Operational Technologies we recognise the investment our clients put into our Solutions.
We have therefore developed our SLA offering to ensure our customers realise the benefits from these investments
BluESP offers customised Service Level Agreements that are tailored to your exact requirements; giving you the support and peace of mind that your applications will keep running in tip-top condition, with access to BluESP’s highly experienced team of consultants.
- Engineer mobilisation to site within a time frame to meet your requirements.
- Access to technical support.
- Remote diagnostics to help with fault finding.
- Application training.
- System Audits.
- Assistance with Disaster Recovery Plan.