Offerings
![Service Level Agreements](/images/products/logos/735/_thumb3/service-level-agreements.png)
Service Level Agreements
At 4Sight Operational Technologies we recognise the investment our clients put into our Solutions.
![Service Level Agreements](/images/products/img01/735/_thumb4/slas.png)
We have therefore developed our SLA offering to ensure our customers realise the benefits from these investments
BluESP offers customised Service Level Agreements that are tailored to your exact requirements; giving you the support and peace of mind that your applications will keep running in tip-top condition, with access to BluESP’s highly experienced team of consultants.
- Engineer mobilisation to site within a time frame to meet your requirements.
- Access to technical support.
- Remote diagnostics to help with fault finding.
- Application training.
- System Audits.
- Assistance with Disaster Recovery Plan.