
Customer expectations are evolving - and so is the technology behind great service. Join us for an exclusive session exploring how Microsoft Dynamics 365 Customer Service, powered by AI and Copilot, is transforming the contact center into a connected, intelligent experience hub.
Date: 25 November 2025
Time: 11:00 AM – 12:00 PM (SAST)
Location: Online via Teams (Webinar)
What you’ll learn:
- D365 CE Overview: Key Features & Benefits
- Deep Dive: D365 CE Customer Service and AI (Customer Service Agent)
- Industry Use Cases and Integration Scenarios
- Customer Success Stories and Real-World Impact
- Live Q&A Session
Looking forward to seeing you at our webinar.