Powering Self-Service Billing with Binary Stream: The Dynamics 365 Business Central Portal You Need

In today’s digital economy, the way organizations handle billing, payments, and subscription management is undergoing a rapid transformation. Dynamics 365 Business Central (D365 BC) users are no longer satisfied with fragmented, manual processes that slow down cash flow and hinder customer satisfaction. Instead, they are demanding flexible, automated, and scalable solutions that simplify operations and create better experiences — both for internal teams and their customers.

That’s where the Portal for Dynamics 365 Business Central, developed in collaboration with Binary Stream, steps in.

This powerful, fully integrated self-service portal empowers businesses to take control of billing, automate complex processes, and seamlessly manage subscriptions — all while boosting revenue and reducing operational overhead. Whether you're a Microsoft Direct CSP Partner or a mid-market organization, the portal is designed to solve real-world challenges that impact your business.

Addressing Key Challenges

Traditional billing and subscription models often fail to meet the demands of today’s businesses. Microsoft partners face specific challenges when managing customers, subscriptions, and payments across multiple systems, while customers increasingly expect real-time visibility and control over their own billing and subscription data.

The portal for D365 BC is designed to address these challenges head-on by enabling:

• Faster cash flow through secure online payments.
• Customer empowerment to manage subscriptions and make payments without needing support.
• Operational automation to reduce manual updates, errors, and reconciliation headaches.
• Partner profitability through revenue share models and value-added service offerings.

A Self-Service Portal That Works for Everyone

At its core, the portal is built to empower both Microsoft partners and end-users. It integrates directly with Dynamics 365 Business Central and Binary Stream’s Subscription Billing (SB) module to offer a unified platform for managing subscriptions, billing, and payments.

Whether you’re focused on:

• Expanding your service offerings,
• Scaling recurring revenue streams, or
• Automating CSP subscription management — this portal has you covered.

Built For:

• Microsoft partners who want to reduce friction, improve billing accuracy, and scale efficiently.
• Mid-market organizations looking for a cost-effective and scalable billing solution.
• Direct CSPs needing to integrate with Microsoft Partner Center and automate customer interactions.

Three Powerful Portal Tiers — Designed to Grow with Your Business

Essential Tier: Secure Payments Portal

The foundation of the portal lies in the Essential tier, which enables partners and customers to process secure, branded online payments directly within D365 BC. By supporting 100+ global payment gateways, businesses can streamline collections and improve cash flow with ease.

Benefits:

• Accept online payments via your branded payment portal.
• Fully integrated into D365 BC — no need for third-party platforms.
• Lay the groundwork for future subscription management and automation.

Premium Tier: SB Self-Service Portal

As customer needs evolve, so should your billing strategy. The Premium tier builds on Essential by integrating with Binary Stream’s Subscription Billing module to offer full subscription management via the self-service portal.

Key Capabilities:

• View invoices and billing history.
• Make real-time updates to subscriptions with approval workflows.
• Manage subscriptions and payments independently.
• Improve customer satisfaction and reduce service desk workload.

With this tier, businesses gain full visibility into profitability and margins with streamlined reporting, all while minimizing billing errors and manual tasks.

Premium for Partners Tier: CSP Automation Portal

For Microsoft Direct CSP Partners, managing CSP subscriptions, pricing, and reconciliation across Partner Center and internal systems can be time-consuming and prone to error. The Premium for Partners tier solves this with robust CSP automation.

Key Benefits:

• Full synchronization with Microsoft Partner Center.
• Automate contract updates, pricing, invoicing, and reconciliation.
• Enable customer self-service for CSP subscriptions with built-in approval workflows.
• Reduce support costs for basic subscription changes.
• Earn revenue share based on transaction volumes processed through the portal.

This tier is ideal for CSPs ready to fully digitize their operations and deliver a seamless experience to their customers.

Real-World Results: Driving Growth and Reducing Complexity

The portal isn’t just a tool — it’s a growth enabler.

For Microsoft partners, it reduces reliance on support teams, improves operational efficiency, and opens up new revenue opportunities. By offering white-labeled, branded portals, partners can extend a polished, professional experience to their customers while building long-term relationships.

For customers, it means autonomy. They can manage their subscriptions, view billing history, make changes, and complete payments in real-time — without calling support or waiting for updates.

Key Outcomes:

• Reduced billing errors and reconciliation time.
• Accelerated cash collection cycles.
• Decreased support costs for customer service.
• Scalable operations that grow with your customer base.
• Enhanced visibility into recurring revenue streams and profitability.

Why It Matters Now

In today’s rapidly evolving digital landscape, subscription-based services and recurring revenue models have shifted from being optional strategies to essential business frameworks. Organizations are under growing pressure to deliver seamless, responsive, and scalable customer experiences—especially as clients become more digitally savvy and demand greater autonomy over their services.

This change is particularly critical in the B2B space, where businesses now expect the same level of control, visibility, and convenience they enjoy in consumer-facing platforms. Manual billing cycles, disconnected systems, and support-heavy subscription changes no longer meet the mark.

The portal for Dynamics 365 Business Central rises to meet these demands by offering a secure, self-service platform that empowers users to manage subscriptions, payments, and billing independently. For Microsoft partners and their clients, it means less time spent on administrative tasks, fewer errors, and faster cash flow. For end-users, it’s about having real-time access and control over their accounts.

As competition increases and customers expect more from every touchpoint, equipping your business with the right tools is no longer a nice-to-have — it’s a strategic imperative.

The portal offers the flexibility, automation, and integration needed to thrive in the subscription economy and future-proof your operations.

Ready to transform how you work? Use the Portal for D365 BC to:

• Simplify complex billing cycles, • Give customers more control, • Free up your support teams, and • Fully automate CSP workflows.

Start your transformation today.

For more information, feature walkthroughs, or to request a demo, contact the team at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Let’s revolutionize how your organization manages billing, subscriptions, and customer experiences — with a solution built for the future.