Driving Business Transformation with Dynamics 365 CE
Driving Business Transformation with Dynamics 365 CE
Date: Tuesday, 24 June 2025
Time: 11:00 AM SAST | 9:00 AM GMT | 4:00 AM EST | 1:00 AM PST
Host: 4Sight Channel Partner
Speakers:
- Katlego Thupana, Business Applications Solutions Specialist, D365 Customer Engagement & Power Platform
- Dheshia Kanniah, Senior Technical Business Applications Specialist at Microsoft
Transforming Customer Engagement with AI and Cloud Technology
In today’s fast-paced business environment, organizations face mounting pressure to deliver exceptional customer experiences while improving internal efficiency. Legacy systems often create silos, leading to poor communication, inefficiency, and lost opportunities.
This webinar will explore how Microsoft Dynamics 365 Customer Engagement (D365 CE) helps businesses unify sales, service, and marketing operations into one seamless, AI-powered platform. With real-time data, automation, and personalized insights, D365 CE enables businesses to enhance customer relationships, drive revenue, and improve operational efficiency—all on a scalable, secure cloud platform.
Key Discussion Points
- The role of Dynamics 365 Customer Engagement in modernizing customer service, sales,
and marketing - How AI and automation in D365 CE enhance productivity and personalization
- The benefits of integrating D365 CE with other business applications for holistic insights
and data-driven decisions - Real-world customer success stories using D365 CE to improve customer experiences and
drive growth - Microsoft’s offers for businesses looking to adopt Dynamics 365 Customer Engagement
Live Q&A session with industry experts
Who Should Attend?
- C-suite executives and decision-makers
- Sales, marketing, and customer service leaders
- IT Managers and digital transformation specialists
- Customers experience professionals
- Business owners looking to optimize their CRM systems
Join us for this insightful session and discover how Microsoft’s Dynamics 365 Customer
Engagement can help you streamline operations, deliver personalized experiences, and accelerate
business growth.
Reserve your spot today.