Microsoft Dynamics 365 Virtual Training Day: Activate Digital Selling
05 April 2023 at 12:00 Online Event
April 5, 2023 | 12:00 PM - 15:30 PM | (GMT+4)
Delivery Language: English
Closed Captioning Language(s): English, Arabic, Turkish, French, Hebrew
Join us at Dynamics 365 Virtual Training Day: Activate Digital Selling from Microsoft Learn to understand the basics of Dynamics 365 Marketing, Dynamics 365 Commerce and Dynamics 365 Sales. You’ll also learn how to create an end-to-end digital buying experience that spans every stage of the customer journey.
Who should attend:
- IT professionals
- Power users
- Developers
- Business decision makers
Technical level:
- This is an intermediate-level course. Attendees should be able to credibly discuss, offer perspective and integrate technology from minimal practical experience.
After completing this training, you will be able to:
- Configure and use Dynamics 365 Sales to empower sales teams.
- Gain a deeper understanding of customers by analysing sales data using Microsoft Power BI and unique tools like Dynamics 365 Sales Insights.
- Learn how to create and send Dynamics 365 Customer Voice surveys to gather customer feedback.
Here’s what you can expect:
| Introduction |
| Manage leads and opportunities with Dynamics 365 Sales |
| Break: 10 Minutes |
| Manage orders and the product catalogue with Dynamics 365 Sales |
| Manage goals with Dynamics 365 Sales |
| Break: 10 Minutes |
| Analyse sales data and work with Dynamics 365 Sales Insights |
| Break: 10 Minutes |
| Create surveys with Dynamics 365 Customer Voice |
| Closing Questions & Answers |
Space is limited, so reserve your spot now!
Click here for the Microsoft digital event code of conduct.